The Challenge
An enterprise with 5,000+ employees was experiencing an unusually high turnover rate in its R&D department. The 'cost of replacement' was estimated at 1.5x the annual salary per employee, causing significant financial and intellectual property loss.
HR exit interviews provided qualitative data, but the company needed a quantitative way to predict which employees were at risk *before* they resigned. They lacked a unified view of engagement and performance metrics across the organization.